Frequently Asked Questions (FAQ)
1. How can I track my order?
You can track your order status using the tracking number provided in your order confirmation email. If you need further assistance, feel free to contact us.
2. What is your return and exchange policy?
If you receive a damaged or incorrect item, please contact us within 2 business days of receiving your order. Ensure you provide your order ID and photos of the issue for faster processing. For detailed policies, please visit our Returns and Exchanges page.
3. How do I cancel my order?
To cancel an order that has not yet been shipped, please email us at care@beautybarn.in or contact us via WhatsApp. If the order has already been shipped, please do not accept the delivery, and we will process your cancellation once we receive the product back.
4. What should I do if my package is missing?
If your order shows as delivered but you have not received it, please contact our customer care immediately for assistance. We will work with our courier partners to resolve the issue.
5. How can I contact customer service?
You can reach our customer service team via email at care@beautybarn.in or through WhatsApp at this link.